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Maritz

Modern lead retrieval for events

  • Mobile App
  • SaaS
  • Design System
  • UX/UI Design
Three XPress Leads app screens: the leads list, event announcements and lead details

Live conferences and shows thrive on connections. We designed XPress Leads to streamline lead retrieval at events, enabling exhibitors to scan attendees for quick and accurate lead capture.


Services
Design System
UX/UI Design
Year
2024-Present
Technologies
Figma
5.0See full review

“With Concealed, we improved our development time, documentation, and customer satisfaction. Their transparent communication impressed us."

Alex OstermanAlex Osterman, UX Design Manager

Challenge

Overview

The existing lead retrieval app was outdated and inefficient, leaving exhibitors struggling to capture and manage leads effectively during events. We partnered with Convention Data Services (acq. by Maritz) to rethink the design, working alongside their in-house development & product teams to create a modern mobile app that helps exhibitors generate more sales and build lasting relationships.

XPress Leads app before the redesign: lead detail, capture lead and lead list screens
XPress Leads app after the redesign: lead detail, event home and leads list screens

design system

Building a scalable design system

We created a comprehensive design system, including a full component library aligned with Material Design, Flutter’s core library. Eventually, this design system evolved into a multi-product framework, powering various Exhibitor products within Convention Data Services.

XPress Leads design system components: a scan timeline, buttons, inputs, alerts, a lead card and navigation
XPress Leads design system components arranged for a narrower screen

oNBOARDING

An intuitive onboarding flow

We designed the onboarding flow to make sure that new users get up to speed with the key features. Our focus was to highlight the benefits and present a series of visual screens that showcased the value of each feature.

XPress Leads onboarding screens: scanning leads, organising leads, lead details and lead insights
XPress Leads onboarding screens in a two-by-two grid

dashboard

Getting the full picture of every lead

We focused on providing exhibitors with complete information about each lead, enabling them to quickly get the information they need.
Exhibitors can filter, sort & search for specific leads, as well as dive deeper into each lead for in-depth details.

It is not an overstatement, they are the best.

Alex OstermanAlex OstermanUX Design Manager

dashboard

Analyzing lead retrieval performance

Exhibitors were lacking a way to assess their performance, so we designed a real-time dashboard with lead retrieval metrics. We focused on high-quality data visualization, empowering exhibitors to make informed decisions that optimize their lead capture strategy.

XPress Leads dashboard components: lead charts, a lead contact card and leaderboards
XPress Leads dashboard components arranged for a narrower screen

responsive

A responsive, cross-platform solution

Our design solution was initially tailored for mobile, but recognizing the need for exhibitors to access the app in multiple devices, we adapted the design to tablet & web. By leveraging the multi-platform flexibility of Flutter, we created a cohesive experience across devices.

XPress Leads on tablet and phone, showing the leads list and lead details

release

A smooth release to app stores

We prepared all assets for the app to be released on both the App Store and the Google Play Store. This included a custom app icon design and screenshot previews for mobile version. We collaborated closely with the branding team at CDS, aligning design with brand identity.

XPress Leads app store screenshots, "Streamline your Lead Retrieval"

Let's build something extraordinary together.

We can help you turn your vision into digital experiences that evolve with your business just like we did with Maritz.

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